Privacy Policy

Privacy Policy

Introduction

Welcome to https://centennial-dialectical-behavioral-therapy-therapy.denvermentalhealthcare.com (hereafter referred to as “Centennial DBT Therapy,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in alignment with international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transparence and Accountability for Data Practices Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party websites, applications, or services linked from our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy is relevant when:

  • You use any of our digital services or applications as an authorized user.
  • You visit our website or engage with content on our platforms.
  • You subscribe to receive newsletters, emails, phone calls, or text messages from us.

Personal Data Collection

We collect various categories of personal information, including but not limited to:

Account and User Details:

  • Registration information (name, email address, contact numbers)
  • User IDs and passwords

Payment and Financial Information:

  • Credit/debit card details and payment history
  • Bank account information for direct deposits or payments
  • Invoicing and billing records

Purchase and Order Data:

  • Product or service purchase history
  • Order tracking details
  • Shopping preferences and behavior

Mobile Device Identifiers:

  • Unique device identifiers (UDIDs) or advertising IDs
  • Location data from mobile devices

Location Data:

  • Geolocation information when using our location-based services
  • IP addresses

Feedback and Reviews:

  • Ratings, reviews, and comments left by users on our platform
  • Feedback forms filled out by visitors

Social Media Information:

  • User profiles, posts, and interactions from social media platforms (if linked to your account)
  • Referrals from social networks

Product Interaction Data:

  • Views, clicks, and interactions with our products or services
  • Content preferences and engagement patterns

We collect this data through multiple sources:

  • Direct input by users on our platforms
  • Automated tracking technologies, such as cookies and pixels
  • Third-party providers who assist us in delivering services (e.g., payment processors)

Cookies

Centennial DBT Therapy uses cookies to enhance user experience and improve our service offerings. Cookies are small text files stored on your browser that enable us to:

  • Strictly Necessary: Ensure basic functions of the website, such as secure login.
  • Preferences: Remember user preferences, language settings, and other customization options.
  • Analytics: Track website usage, analyze trends, and measure the effectiveness of our online services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The retention periods vary based on the type of data and its purpose:

  • Account information and user profiles are retained until the account is closed or inactive.
  • Financial and payment data may be stored for a period of 7 years due to legal requirements.
  • Purchase history and order records are kept for 5 years after the purchase.
  • Most other personal data is deleted within 30 days of its collection, unless required for analytics or legal purposes.

Security Measures

We implement robust security measures to safeguard your personal information:

  • Data Encryption: All data transmitted and stored is encrypted using industry-standard protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  • Access Controls: Our systems have access controls in place to restrict unauthorized access to sensitive data.
  • Regular Audits: We conduct regular security audits and assessments to identify and mitigate potential risks.

Children’s Privacy

Centennial DBT Therapy does not knowingly collect or solicit personal information from children under the age of 18. Our services are directed towards adults, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
  • Restriction: Limit our processing of your data while we verify or dispute inaccuracies.
  • Data Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to certain uses of your data based on legitimate interests.
  • Non-Discrimination: Be free from discriminatory decisions based solely on your exercise of rights.

To exercise these rights or lodge a complaint, please contact our Data Privacy Team at:

  • Email: privacy@centennial-dialectical-behavioral-therapy-therapy.denvermentalhealthcare.com
  • Mail: Privacy Officer, Centennial DBT Therapy, 1234 Main Street, Denver, CO 80202

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for the latest information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

  • Email: privacy@centennial-dialectical-behavioral-therapy-therapy.denvermentalhealthcare.com
  • Address: Centennial DBT Therapy, 5678 Therapy Lane, Denver, CO 80210